LEGAL

Contact and grievance notice

How to reach us, and how we handle complaints. Last updated: 2026-11

Business details

Grievance & data protection contact

For complaints regarding technical access, payments, content quality, or data privacy concerns:

Resolution timeline

  • Acknowledgement: We acknowledge all formal complaints within 48 hours.
  • Target Resolution: We aim to investigate and resolve issues within 1 week.

If a dispute remains unresolved, you may contact relevant local consumer protection or data privacy authorities in your country of residence.